Grand Hyatt Kaua‘i honors outstanding team members as Employee and Manager of the Year

Grand Hyatt Kaua‘i Resort & Spa announces that front office agent Tina Marie Galicinao and food and beverage manager Angeelee Rolland were named Employee of the Year and Manager of the Year, respectively.

The prestigious honors celebrate two exceptional team members whose leadership, service and embodiment of the aloha spirit made a lasting impact on guests and colleagues.

Both — in honor of their accomplishments — receive an additional week of vacation, paid airfare for two, complimentary rooms at a Hyatt property of their choice and spending money to fully rest, recharge and celebrate their achievements and exceptional impact they continue to make at Grand Hyatt Kaua‘i.

Galicinao has 35 years of dedicated service at Grand Hyatt Kaua‘i, becoming a cornerstone of the resort team.

She has built a remarkable career as a front office agent, defined by integrity, compassion and genuine connection with guests and colleagues, exemplifying the true spirit of aloha in everything she does.

Many guests will recognize Galicinao by her warmth and welcoming smile greeting them as soon as they arrive.

She began working at the resort after graduating from college, and her tenure has been foundational in shaping her professional growth.

Galicinao has consistently demonstrated throughout her career Hyatt’s values with thoughtful service, teamwork and a deep commitment to creating meaningful guest experiences.

“Being named Employee of the Year is an incredible honor,” said Galicinao in the resort’s announcement. “This recognition reflects the support, trust and encouragement of my leaders and front desk team, and it reinforces the importance of caring for our guests and one another with respect and integrity.”

Galicinao has received multiple Nā Pua Hanohano Paʻa Awards — which recognize Employees of the Month at Grand Hyatt Kauaʻi — through the years and also is a previous Employee of the Year.

Her abundant compassion, empathy and care is inspired beyond her professional achievements in part by her dedication to supporting her brother, who has Down syndrome.

Rolland oversees Ilima Terrace, in-room dining and Poʻipū Bay beverage cart operations. She has quickly distinguished herself since joining Grand Hyatt Kaua‘i a year ago as a hands-on, team-focused leader with an unwavering commitment to excellence.

She brings extensive experience in hospitality and food and beverage leadership, with a background spanning casino, fine dining and high-volume restaurant environments.

Rolland prior to joining the Grand Hyatt Kaua‘i team served in leadership roles at Muckleshoot Casino Resort and Red Wind Casino in Washington state, overseeing fine dining restaurants, sportsbook venues and upscale seafood concepts.

She was also part of opening leadership teams for two acclaimed restaurant concepts, one recognized as Best Seafood Restaurant of the South Sound and another named Best Steakhouse in the Pacific Northwest by The Seattle Times.

“Receiving this recognition as Manager of the Year means so much to me,” said Rolland in the announcement. “This represents the collective effort and dedication of the team I work with every day, and I am truly grateful to be part of such a special place.”

She is known for her hands-on, supportive and empowering leadership style, believing in leading by example, fostering open communication and creating an environment where team members feel valued, motivated and supported in their growth.

“These recognitions reflect the heart of who we are as a team and resort,” said Grand Hyatt Kaua‘i Resort & Spa General Manager Michael Murphy. “Tina Marie and Angeelee exemplify our values, our culture of care and our commitment to delivering exceptional experiences for both guests and colleagues every single day. We are incredibly proud to celebrate their achievements.”