Department of Hawaiian Homelands lessees face telecommunication disruption

Today, up to 1,500 households and businesses on Hawaiian Home Lands are facing a sudden loss of phone and/or internet service provided by Sandwich Isles Communications.

Affected parties are located throughout the state and include many households in remote communities.

Sandwich Isles Communications is a private company that is required to provide reliable telecommunications service on Hawaiian Home Lands. The company is facing foreclosure by the federal government due to nonpayment of a major loan. DHHL is working to ensure minimal disruption to affected beneficiaries.

The Department of Hawaiian Home Lands urges any beneficiaries who receive service from the company to immediately switch their service to another provider to avoid interruption of their phone and/or internet service. Residential customers should contact alternative service providers to determine if service is available at their address:

Hawaiian Telcom
www.hawaiiantel.com
Phone: 808-475-8469

Spectrum
www.spectrum.com/services/hawaii
Phone: 855-860-9068

Additional resources and ongoing updates are available at the department’s Broadband Program webpage at https://dhhl.hawaii.gov/broadband/ including information on eligibility for government program offering free and low-cost residential service and information for affected businesses on Hawaiian Home Lands.