Kaua‘i residents encouraged to continue making appointments for services at DMV

Kaua‘i residents are encouraged to continue making appointments for services at the Department of Motor Vehicles, especially with the end of the year and upcoming holiday season.

Reiko Matsuyama, Finance Director, said the county can’t guaranty walk-in customers will be served during these next busy weeks. For those who don’t make an appoint, Matsuyama reminds customers to expect a longer wait time.

Customers with scheduled appointments may check in up to 15 minutes prior to their appointment time. If you are more than 5 minutes late, the appointment will be canceled and you will then be considered a walk-in customer. Walk-in customers are served as time permits, with no guaranty for same-day service.

Customers needing to renew vehicle registrations are asked to consider using the convenient options of paying online, paying at a DMV Kiosk, or sending a mail-in payment. DMV Kiosks are located at Foodland in Princeville, Safeway in Kapa‘a and Līhu‘e, and Ishihara Market in Waimea.

For further instructions on how to renew your vehicle registration, visit www.kauai.gov/DMV and click on the “Registration (Renewals)” link.

The DMV is open Monday to Friday, except for state and federal holidays. As a reminder, Kupuna Hour for customers aged 65 and older is from 8 a.m. to 8:45 a.m., with no appointments necessary. To book an appointment or for more information, visit the DMV’s website, www.kauai.gov/DMV. A video tutorial on how to book an appointment is also available on the DMV’s website.