Delia Tumbaga, Recreation Attendant at Marriott’s Waiohai Beach Club in Kōloa, has been named a Way to Go! Diamond Honoree, the top honor in Marriott Vacations Worldwide’s global associate recognition program.
Tumbaga is one of only seven associates across more than 120 resorts globally to receive this honor this year. She was recognized for her commitment to delivering extraordinary guest experiences.
MVW’s Way to Go! program recognizes associates who are specifically named in guest surveys and other review methods for going above and beyond their normal roles and responsibilities. With 57 total Way to Go! honorees this year, these associates promote a caring culture built on teamwork and integrity, and always strive for excellence. Associates who have received 500 or more Way to Go! awards over the course of their careers are recognized as Diamond Honorees.
“Delia effortlessly exudes the most sincere and natural Aloha spirit to all,” said Beres Wall, general manager, Marriott’s Waiohai Beach Club, in a press release about the award. “She acknowledges owners and guests celebrating special occasions with a variety of colorful, handmade leis. These acts of thoughtfulness and kindness are the norm for Delia, which she does with her big smile and laughter.”
Tumbaga has been with Marriott’s Waiohai Beach Club for more than 19 years. She has been recognized by guests for treating them with the same love and respect that she would treat one of her own family members, and as a result, many longtime guests consider her part of their extended families.
“To be a Way to Go! Diamond Honoree is overwhelming, and I’m so thankful to be in this position with Marriott Vacations Worldwide,” said Tumbaga, recreation attendant, Marriott’s Waiohai Beach Club. “It’s all about giving your aloha spirit with the guests and sharing the love I have for my job.”
To celebrate this honor, the seven Way to Go! Diamond Honorees, and their guests, received an exclusive trip to New York City – an experience that included a Broadway show, private tour and dinner cruise.